I frequent the Diamond Candles Facebook page, where customers post their ring reveals and we all “Ooo” and “Ahhh” over them. In the last few months, I have seen customers complaining about their candles coming with air bubbles in the bottom. Some women have gotten down right angry, going so far as to demand a refund for their “faulty product”.
I am not affiliated with Diamond Candles. They do not have a rep program, so I am not someone that sells their candles for a pocket profit. I am simply a customer that thoroughly enjoys their candles with the surprise inside.
Now that we have that out of the way, I want to show what I have learned.
Soy candles are soft. Diamond Candles uses 100% soy wax. During the winter months (this year being EXTRA cold), when that soft soy wax freezes on it’s way to your warm cozy living room, it pulls away from the glass jar. This causes an optical illusion, making it appear that there is section of wax missing. It is referred to as “shrinkage”.
I have received many frozen candles this Winter. The air pocket appearance doesn’t bother me, because I know what it is. But I know there are people out there that order these candles as gifts, and want them to appear perfect. When I received my Honeysuckle candle last month, it had a gnarly “bubble” around the bottom. I had just seen a woman stomping her feet on Diamond Candle’s Facebook page, about how her candle was absolutely, positively, without a doubt, missing wax. So I decided to see what would happen if I ran my candle under some hot water, to warm the wax back up. Sure enough.. that “air pocket” filled right in – in other words, the wax expanded back against the glass as it “thawed”. It took a few minutes, but my Honeysuckle candle came out looking perfect!
Let your candle warm to room temperature for a few hours before attempting this. If you immediately run your candle under hot water, the glass jar will shatter.
Now, like I said, soy candle shrinkage is totally normal. It happens to a lot of soy candles during the cooling process (if it cools too quickly), and especially during this extreme cold. But hopefully this trick will help anyone who has a problem with the appearance of their candle! 🙂